FAQ

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Frequently Asked Questions

For any questions or concerns, we invite you to explore our comprehensive FAQ section. Designed to address common queries and provide detailed insights, our FAQs cover everything from product specifications to troubleshooting tips.

We serve industries like manufacturing, jewelry design, automation, and furnace operations. Our solutions are tailored to meet the specific needs of each sector.

Yes, we provide AMC services to ensure that your software and systems operate smoothly with regular updates, support, and maintenance.

Yes, some of our products and services, like PrismDocs and CRM software, are available on a subscription basis. We also offer one-time purchase options based on your needs.

Yes, we offer end-to-end consulting for system setup, including software selection, integration, hardware recommendations, and customizations.

We offer post-installation support through email, phone, or onsite visits, depending on your service agreement. Regular updates and troubleshooting are included in our maintenance plans.

Absolutely! We provide system migration services, ensuring seamless data transfer and minimal downtime during the transition.

Yes, you can request a demo through our website, and our team will assist you in exploring the product features. Free trials are available for select software solutions.

Yes, all our software and systems are designed to be scalable, accommodating your business as it grows and evolves.

The hardware requirements vary by product. We provide detailed specifications and can assist with hardware procurement if needed.

Yes, we offer comprehensive training for your team to help them maximize the potential of our solutions.

We use advanced encryption methods, secure storage solutions, and regular audits to ensure that your data remains protected at all times.

Absolutely! Customization is one of our key strengths, and we’ll work closely with you to develop a solution that perfectly fits your requirements.

Yes, our software supports integration with various third-party tools and systems to ensure seamless workflows and enhanced functionality.

Yes, we offer remote support for our international clients through online communication tools and virtual troubleshooting.

We provide regular updates to improve features and address any issues. Upgrades to new versions are handled smoothly with minimal disruption to your operations.

Yes, we provide special pricing and discounts for startups, long-term partnerships, and bulk purchases. Contact us to learn more.